Privacy Policy

Klan S is a fitness tracking app. This page explains which data we process, why, and how you can delete it. Data controller: Ahmet Ezbet, İstanbul, Türkiye, contact: iletisim.klans@gmail.com. The Turkish version is the original; if the two differ, the Turkish text applies.

1. Using the app without an account

You can download and use the app without signing up. In that case all workout, nutrition, water, weight, body measurement and supplement records are stored only on your phone; no personal data reaches our server. When you search for a food or look up a barcode, only the text you typed or the barcode number is sent to the food database provider.

2. Data we process when you have an account

Weight, body measurements, progress photos, cycle tracking, and steps and sleep read from the Health app count as special category (health) data. We process them only because you record them and only to show them to you (and to a trainer you have explicitly connected to); we never use them for advertising or profiling and never sell them to third parties.

Cycle tracking: without an account it stays on your phone only. When you have an account, your last period date, average cycle length and period length are stored on our server (Supabase, Germany/EU) like your other records and synced between your devices. This information is never shown to your trainer, the gym owner or other members, and it is deleted when you delete your account.

3. Camera and photos

• Form analysis: The camera image is processed on your phone. Video is never recorded and never sent to the server. Only the numeric coordinates of body joints reach the server. The coordinates of a whole set are stored only if you choose to share the set with your trainer; they are deleted when you stop sharing. In addition, a few seconds of coordinates of each set's best rep (no image, numbers only) are kept, to replay it next to you as a "ghost" in your next set and for the motion card you may share. You see them; if you shared the set, your trainer can see them too. They are deleted with the set or the account.
• Share card: The card is made on your phone; it contains no face and no gym footage, only skeleton lines, the weight you lifted and your name. You decide where to share it.
• Calories from a photo: The photo you take is sent to the AI provider for analysis and is not kept by us. Only the resulting nutrition values are saved.
• Avatar: The photo you choose is sent to the AI provider to create the image and is not kept. Only the resulting avatar is stored, in a private (non-public) location.
• Progress photos: If you have an account they are backed up and shown only to you.

4. Apple Health and Health Connect

If your trainer gave you a steps or sleep habit and you allow it, the app reads only today's step count and last night's sleep duration through Apple Health (iPhone) or Health Connect (Android). It never writes anything to the Health app. These two numbers are sent to our server only to fill in your habit and are shown to your trainer. They are never used for advertising, marketing or profiling, never sold and never shared with any other third party. You can withdraw the permission at any time in your phone's Health settings.

5. Microphone and voice cues

The microphone is used only by trainers, only while the record button is pressed. Short voice form cues a trainer records (up to 12 seconds) are stored on our server and played only to that trainer's members with an active subscription. The trainer can delete a recording at any time; all recordings are deleted with the trainer's account. A trainer can also add a voice note of up to 45 seconds to a weekly form report; it is available only to the member the report was sent to and the trainer. Members' voices are never recorded.

6. Usage statistics

To improve the app we count which steps are used (for example "first workout logged", "paywall viewed") with a randomly generated device identifier. These events contain no name, e-mail, account id or content of your records; they are not used for advertising or tracking and are not sent to any other company.

7. What other members see

• Head count at the gym: other members see only the number, not who is there.
• Weekly gym league and verified record board: only if you opt in, you appear with your first name and the initial of your last name (e.g. "Ayşe Y."). You can leave at any time; you will always still see your own points.
• Klan squad: if your trainer adds you to a squad, your squad mates see your name, initial and how many days you trained this week. You can leave the squad at any time.
• Klan rivalry: if your trainer challenges another squad of the same gym, the rival squad sees only your squad's name, your trainer's name, the number of members and the percentage of the weekly target reached; it does not see your name or workouts.
• Station queue: if you join a station's queue, other members of the same gym who open that station see how many people are waiting and, while you are using the station, your first name and last-name initial (e.g. "Ayşe Y."). The queue record is kept only to run the queue.
• Gym owner: sees the name, e-mail address, last visit, last activity and subscription status of members who joined their gym; not their workout, nutrition or health records.

8. What you share with your trainer

Connecting to a trainer is entirely your choice. While you are connected and your subscription is active, your trainer sees: your workouts, weight, body measurements, nutrition summary, water tracking, the form analysis sets you choose to share, your verified records and your daily values for the habits they set. Your progress photos and cycle tracking are not shown to your trainer. You can end the connection at any time.

Your trainer's notes, targets and messages

Your trainer can keep notes about you that only they can see, and can give you daily calorie, protein and water targets; these appear in the app labelled "set by your trainer". The content of your messages with your trainer and whether they were read are stored. Once the connection ends, your trainer can no longer see your data.

Reports

When you report a message or a person, your reason and (for a message report) the text of the message at that moment are stored for review only and are seen only by our administrators.

9. Service providers

Transfers to providers in the USA are necessary to provide the service. Your payment details (card number etc.) never reach us; payment is handled entirely by the store.

10. Retention and deletion

• Your data is kept for as long as your account is open.
• You can delete your account from inside the app: Settings → Delete my account. This permanently deletes your records, photos, messages, habit and league data, squad memberships, (if you are a trainer) voice cues and sign-in data, and cannot be undone.
• You can also delete individual records without deleting your account.
• You can also send a deletion request to iletisim.klans@gmail.com.

11. Your rights

Under the Turkish Personal Data Protection Law (KVKK, art. 11) and the GDPR you have the right to access, correct and delete your data, to restrict processing and to data portability. Send your requests to iletisim.klans@gmail.com.

12. Children

Klan S is not intended for users under 16. Because health data is processed, we ask people under that age not to use the app.

13. Changes

When we update this text we change its date, and we tell you in the app about important changes.